Verified boiler fault code

Baxi E12 Fault Code (Baxi and legacy Baxi/Main/Potterton ranges listed on common-code page)

Differential water-flow switch fault (still open).

Safety disclaimer

Boiler repair help from Aza & Sons Services

Fault code summary

Manufacturer
Baxi
Fault code
E12
Fault type
Circulation, Flow sensor
Severity
Not specified
Reset
Not specified
Applicable models
Baxi Platinum Compact Combi, Baxi Duo-tec Compact Combi, Baxi Megaflo Compact System, Main Eco Compact Combi & System, Baxi 600 Combi & System, Baxi 800 Combi & System, Baxi Duo-tec Combi, Baxi Assure Combi & System, Baxi Platinum + Combi, Potterton Assure Combi & System, Baxi Platinum + Combi, Baxi Megaflo System, Baxi EcoBlue Combi & System

Quick answer

Differential water-flow switch fault (still open).

What does this fault code mean?

Differential water-flow switch fault (still open).

Common causes

  • Differential water-flow switch remains open.

Symptoms

This information was not provided in the verified manufacturer source.

What can the homeowner safely check?

This information was not provided in the verified manufacturer source.

Boiler reset information

Reset information was not provided in the verified manufacturer source. Do not repeatedly reset an unresolved fault.

When should I call an engineer?

Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.

Engineer diagnosis

  • Assess the differential flow switch and water circulation.

Applicable boiler models

Related fault codes

Manufacturer documentation

Baxi Error Codes

E12 | Differential water flow switch fault (still open).

Last verified

2026-09-12

Frequently asked questions

What does Baxi E12 mean?

Differential water-flow switch fault (still open).