Verified boiler fault code
Vaillant F.72 Fault Code (ecoTEC plus/pro (manual models))
Flow and/or return NTC fault.
Safety disclaimer
Fault code summary
- Manufacturer
- Vaillant
- Fault code
- F.72
- Fault type
- Temperature sensor, Central heating
- Severity
- Not specified
- Reset
- Not specified
- Applicable models
- ecoTEC plus 612, ecoTEC plus 615, ecoTEC plus 618, ecoTEC plus 624, ecoTEC plus 630, ecoTEC plus 637, ecoTEC plus 824, ecoTEC plus 831, ecoTEC plus 837, ecoTEC pro 28
Quick answer
Flow and/or return NTC fault.
What does this fault code mean?
Flow and/or return NTC fault.
Common causes
- Flow and/or return NTC defective; sensor tolerances too large.
Symptoms
This information was not provided in the verified manufacturer source.
What can the homeowner safely check?
This information was not provided in the verified manufacturer source.
Boiler reset information
Reset information was not provided in the verified manufacturer source. Do not repeatedly reset an unresolved fault.
When should I call an engineer?
Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.
Engineer diagnosis
- Assess both flow and return NTCs and their readings.
Applicable boiler models
Related fault codes
- F.22 — ecoTEC plus/pro (manual models)
Dry fire.
Read fault code - F.23 — ecoTEC plus/pro (manual models)
Water shortage; the temperature difference between flow and return NTC is too large.
Read fault code - F.24 — ecoTEC plus/pro (manual models)
Water shortage; temperature rise too quick.
Read fault code - F.25 — ecoTEC plus/pro (manual models)
Interruption in the compact thermal module cable harness.
Read fault code - F.28 — ecoTEC plus/pro (manual models)
The appliance does not start: attempts to ignite during start failed.
Read fault code - F.29 — ecoTEC plus/pro (manual models)
The flame goes off during operation and subsequent ignition attempts fail.
Read fault code - F.32 — ecoTEC plus/pro (manual models)
Fan speed variation.
Read fault code - F.49 — ecoTEC plus/pro (manual models)
eBUS undervoltage.
Read fault code
Manufacturer documentation
Instructions for installation and servicing ecoTECF.72 | Flow and/or return NTC fault | Flow and/or return NTC is defective (tolerances too big)
Last verified
2026-09-12
Frequently asked questions
What does Vaillant F.72 mean?
Flow and/or return NTC fault.