Verified boiler fault code

Ideal F2 Fault Code (Logic+ Heat)

Flame loss.

Safety disclaimer

Ideal F2 fault — Aza & Sons Services

Fault code summary

Manufacturer
Ideal
Fault code
F2
Fault type
Flame failure, Gas supply
Severity
high
Reset
Not specified
Applicable models
Logic+ Heat 12, Logic+ Heat 15, Logic+ Heat 18, Logic+ Heat 24, Logic+ Heat 30

Quick answer

Flame loss.

What does this fault code mean?

Flame loss.

Common causes

  • Ideal directs the user to check whether other gas appliances work and whether gas is supplied.

Symptoms

  • The boiler displays F2.

What can the homeowner safely check?

  • Check whether other gas appliances are working.
  • Check whether the gas supply is on at the meter and whether a prepayment meter has credit.

Boiler reset information

Reset information was not provided in the verified manufacturer source. Do not repeatedly reset an unresolved fault.

When should I call an engineer?

Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.

Engineer diagnosis

  • Investigate gas supply and flame detection.

Applicable boiler models

Related fault codes

Manufacturer documentation

Ideal Logic+ Heat troubleshooting manual

F2 — Flame Loss — check whether any other gas appliances are working ... whether or not gas is being supplied to your home.

Last verified

2026-09-12

Frequently asked questions

What does Ideal F2 mean?

Flame loss.