Verified boiler fault code

Ferroli A09 Fault Code (i25 / i29)

Gas-valve fault.

Safety disclaimer

Boiler repair help from Aza & Sons Services

Fault code summary

Manufacturer
Ferroli
Fault code
A09
Fault type
Gas valve, Electrical
Severity
lockout
Reset
Ferroli states that A faults cause permanent shutdown and may be restored with RESET only after the fault is eliminated.
Applicable models
Ferroli i25, Ferroli i29

Quick answer

Gas-valve fault.

What does this fault code mean?

Gas-valve fault.

Common causes

  • Gas-valve wiring disconnected.
  • Faulty gas valve.

Symptoms

  • The display flashes A09 and the boiler permanently shuts down.

What can the homeowner safely check?

  • Do not work on the gas valve; contact a Gas Safe registered engineer.

Boiler reset information

Ferroli states that A faults cause permanent shutdown and may be restored with RESET only after the fault is eliminated.

When should I call an engineer?

Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.

Engineer diagnosis

  • Investigate gas-valve wiring and valve operation.

Applicable boiler models

Related fault codes

Manufacturer documentation

i25 / i29 Instructions for use, installation and maintenance

Table 9: A09 — Gas valve fault; causes wiring disconnected or faulty gas valve.

Last verified

2026-09-12

Frequently asked questions

What does Ferroli A09 mean?

Gas-valve fault.

Can I reset a Ferroli A09 fault?

Ferroli states that A faults cause permanent shutdown and may be restored with RESET only after the fault is eliminated.