Verified boiler fault code

Alpha 10 Fault Code (E-Tec 28 and 33)

Primary system pressure low.

Safety disclaimer

Boiler repair help from Aza & Sons Services

Fault code summary

Manufacturer
Alpha
Fault code
10
Fault type
Low pressure, Central heating
Severity
Not specified
Reset
Not specified
Applicable models
E-Tec 28, E-Tec 33

Quick answer

Primary system pressure low.

What does this fault code mean?

Primary system pressure low.

Common causes

  • Primary pressure switch operated.
  • Expansion-vessel pressure, system leak or pressure-relief issue.

Symptoms

This information was not provided in the verified manufacturer source.

What can the homeowner safely check?

  • Read the pressure gauge; do not remove the casing.

Boiler reset information

Reset information was not provided in the verified manufacturer source. Do not repeatedly reset an unresolved fault.

When should I call an engineer?

Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.

Engineer diagnosis

  • Assess system pressure, expansion vessel, leaks and pressure switch.

Applicable boiler models

Related fault codes

Manufacturer documentation

Alpha E-Tec installation and servicing instructions

10 | Primary system pressure low | Primary pressure switch has operated | Check expansion vessel pressure (1 bar); leak in system; expansion relief valve operated; primary pressure switch

Last verified

2026-09-12

Frequently asked questions

What does Alpha 10 mean?

Primary system pressure low.